Ticket on Departure

All flight tickets and travel documents are usually sent to you 2 weeks prior to your departure.

However, if you have booked close to your date of travel or have been advised that your tickets will be issued on departure, you will need to collect your tickets at the airport, they will not be sent to you.

Please note there is a £10 TOD charge for any bookings made within one week of departure.

The following arrangements have been made for you to collect your tickets and travel documents at your departure airport.

You must take the credit card used in your transaction to the airport with you, in order to collect your tickets.

Birmingham

Birmingham - Terminal 1

Please collect your tickets from the Ace Handling representative who will be situated near the Thomson check-in desk indicated beside your flight number on the departure screens; they will be wearing a Gambia Experience badge.

 
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