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How can we help you today?

Chose what works best for you, from either our powerful Questions & Answers section or by phone or email.
(We endeavour to answer emails in real time during normal office hours)

 
 

Questions & Answers

We've put together a list of answers to questions we are often asked by our customers before travelling:

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(Searches and filters our Q&A list below).

Q: Does The Gambia have watersports?

Q: Can I hire a car?

Q: What is The Gambia's smoking policy?

Q: Can I stay on an ‘All Inclusive’ board basis in The Gambia?

Q: Is it easy as a vegetarian in the Gambia?

Q: What are the prices like for eating out?

Q: What is the weather like?

Q: Where can I pay by card?

Q: What travellers cheques should I take?

Q: What medicines should I take with me?

Q: How do I go about changing my booking?

Q: What is my hand luggage entitlement?

Q: Are transfers included?

Q: Are ATM machines now reliable in The Gambia?

Q: I represent a charity, can I have excess baggage?

Q: I need extra baggage allowance, can you arrange that?

Q: Do I need to show my yellow fever inoculation certification to enter the country and will I be refused entry if I haven’t even had the inoculation?

Q: What happens if there is a delay?

Q: Who do I tell about special requests?

Q: What is the Barra Ferry?

Q: How do I voice my feedback on my holiday?

Q: When will I receive my tickets?

Q: What type of clothing should I wear?

Q: What about travel insurance?

Q: Is there poverty?

Q: What are the beaches like?

Q: What about insects?

Q: Can I go scuba diving?

Q: Can I go on safari?

Q: Are mosquitoes a major problem?

Q: Is the Gambia safe? I've heard stories of hassling.

Q: Will my room be exactly the same as the one in the brochure photograph?

Q: Is there a problem with electricity?

Q: How easy is it to get around in The Gambia?

Q: Do you need inoculations to visit The Gambia?

Q: Are there many restaurants in The Gambia?

Q: What language do they speak in The Gambia?

Q: Is there any time difference between here and The Gambia?

Q: What is the currency in The Gambia?

Q: Is one week long enough for such a long journey?

Q: Do I need a visa to visit The Gambia?

Call Us

For general enquiries, calling from outside the UK and sales information:

General Inquiry

Sales Enquiries

0845 330 2063 (UK)

+44 1489 866939 (OVERSEAS)

Opening Hours

OPENING HOURS

Mon - Thurs: 9am-6pm
Fri: 9am-5.30pm
Sat: 9am-5pm
Sun: Closed

All calls are answered live within 8 seconds (2009 avg)

 
 
General Inquiry

Administration (After sales)

0845 330 2044 (UK)

+44 1489 866901 (OVERSEAS)

Opening Hours

Mon - Thurs: 9am-5.30pm
Fri: 9am-5pm
Sat/Sun: Closed

 

Meet Our Sales Team...

Our expert sales team is on hand to help you with any type of enquiry.

Kerry

Kerry - Team Leader

Likes - The Senegambia Hotel

Having visited the Gambia 14 times in her 10 years with the company (mostly on her own holidays) Kerry lists the great weather, variety of food, & the Gambia's general quirkiness as her main reasons for returning year after year.

 
 
Shelley

Shelley

Likes - the Ocean Bay Hotel

Being a bit of a sun-worshipper Shelley is drawn to the permanent 30 degree temperatures & has visited the Gambia 7 times including her own holidays. She thinks the African cultures makes a refreshing change from holidaying in the med.

 
 
Jenny

Jenny

Likes - Bijilo Beach Hotel

Having worked here for 20 years Jenny has seen many positives changes in the Gambia, including the introduction of tarmaced roads, street lighting & an airport with actual luggage carousels!

 
 
Mandy

Mandy

Likes - the guaranteed weather!

Mandy has been visiting the Gambia for 14 years & feels the consistently high service our reps provide is a huge reason that so many of our guests are regulars.

 
 
Katie

Katie

Likes - Mandina Lodges

Travelling up the river in a dug out canoe at Mandina Lodges, with one of the local guides pointing out the wildlife was really spectacular and really feels like you're getting back to nature!

 
 
Tony

Tony - Customer Manager

Likes - Tony found that a great way of seeing the real Gambia was joining the 4 wheel drive excursion

Local school visits, visiting a Gambian family compound, learning to tap fruit from the tops of palm trees & bumping around off-road is an exhausting but thoroughly enjoyable day!

 

Email Us

Email your enquiry to a member of our sales team:

Sales enquiry emails are answered in real time during normal office hours.

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Business Contact Information

For specific business enquiries:

Department Information
Web Related Information
 
General Inquiry

Press: Jenny Adams
0845 330 2077
press@gambiaflights.co.uk

 
General Inquiry

Customer Relations:  Sarah Taylor
+44 (0)1489 866951
customerrelations@gambiaflights.co.uk

 
General Inquiry

Recruitment: Elaine Mayston
+44 (0)1489 866925
careers@gambiaflights.co.uk

 
Vouchers Inquiry

Travel Agents: Jason Dicks
0845 330 2066
trademarketing@serenityholidays.co.uk

General Inquiry

Affiliates: Matt Smith
+44 (0)1489 866942
affiliates@gambiaflights.co.uk

 
General Inquiry

Website Links: Matt Smith
+44 (0)1489 866942
links@gambiaflights.co.uk

 
 
 
General Enquiries
Contact Address
 
General Inquiry

Reservations:
0845 330 2063
/ +44 1489 866939
Email reservations »

Administration
0845 330 2044
/ +44 1489 866901
Email administration »

Fax: 0845 330 2045 / +44 1489 866917

General Inquiry

The Gambia Experience
Serenity Holidays Ltd
Cutter House 1560 Parkway,
Solent Business Park,
Fareham,
Hampshire,
UK,
PO15 7AG

 
 
 
How To Find Us

By Road
Solent Business Park, Whiteley - M27:J9
Portsmouth - 12 miles
Southampton - 10 miles
Fareham - 5 miles

How To Find Us

By Air
Southampton Airport 7 miles away
with daily flights across Europe.

How To Find Us

By Rail:
Waterloo to Swanwick - 143 mins
Waterloo to Soton Central - 69 mins
Soton Central to Swanwick - 20 mins

How To Find Us

By Sea:
Passenger service from Portsmouth
to Cean, Cherbourg, St Malo and
Le Havre.

 
 
 
 
 
Flight Search & Book
 
 
 
 
 
Adults (16+)
Children (2-15)
Infants (<2)
 

Choose Your Departure Point(s):

Departure Airport

 

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Choose Your Departure Date:

Departure Date

 

Click the calendar icon to choose your preferred Departure Date. Dates that are available are highlighted.

 
 
 

Choose Your Return Date:

Return Date

 

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See our flight timetable
Require group bookings

 
 

Special Offers

FLIGHT PRICES START FROM:

Gatwick One Way from £199.00 pp
Gatwick 7 nights from £279.00 pp
Gatwick 14 nights from £299.00 pp

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HOLIDAYS TO
THE GAMBIA

Discover a perfect holiday destination from the UK with fantastic winter sun & beaches - The Gambia Experience...

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Opening Hours

 

OPENING HOURS

Mon - Thurs: 9am-6pm
Fri: 9am-5.30pm
Sat: 9am-5pm
Sun: Closed

All calls are answered live within 8 seconds (2009 avg)